Optimizing Team Alignment & Performance
Outside Angle helped Zoobean, a growing EdTech start-up, retain employees and build morale and culture while doubling the company’s size, tripling revenue, and permanently transitioning to remote work.
The Challenge
During a period of rapid growth, Zoobean needed to grow their team, mature their internal systems, and scale the positive culture that had been core to their success. They needed to do all of this while also responding to a new volume of business and the increasing complexity of day-to-day demands.
Our Response
Outside Angle was engaged to help optimize Zoobean’s team alignment and performance. Working with their team, we put in place an ongoing annual cycle that keeps the team inspired, connected, and aligned. It includes positive cultural touchstones, lightweight systems for employee feedback and performance management, and a simple impact framework that enables progress monitoring. Semi-annual team retreats anchor this cycle, creating space for the team to learn together, take stock of progress, and deepen and repair
relationships.
Where They Are Now
Zoobean is thriving as a growing organization. Company pride and belonging have increased— today 100% of team members report being proud to tell others that they are part of the company—and employee relationships have remained positive through challenging change. The feedback and performance cycle actively contributes to the team’s positive culture, alignment, and performance.